Call Centre Service Support Manager Jobs in Johannesburg, Gauteng

Call Centre Support Agent

 Bizgro Sales Personnel Placements

Central Johannesburg

kitchen equipment supplier seeks an experienced call centre Agent to join their Team. The post is largely taking active calls. This post is based in Jhb South. Duties include > Call Centre duties > logging logging of service calls > opening job cards, reports, etc. > completing quotations. The ideal Candidate will have > previous related experience in a service environment & dealing with job cards. > to multitask. Please quote CENTRE/SUPPORT The post Call Centre Support Agent appeared first on freerecruit

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Call Centre Jobs Sales Support Opportunities

 Freerecruit

Central Johannesburg

insurance provider is looking for a call Centre jobs Sales Support on a 6 month contract in Durban. The will be responsible for ensuring that full call center support is given to the Sales Administrators; Sales to ensure efficient operations of the Contact Centre. Daily & Monthly statistics Recording of Daily Reporting of Daily Statistics required by the CC Manager Target Tracker reporting (Daily) Compilation of of the month end reporting required by the CC Manager Evaluation & Allocation of leads Administration

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Call Centre Manager Sandton

 Business Capital Group

Sandton

Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Operations Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree

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Call Centre Manager Cresta

 Computer Experts Personnel

South Africa

 R45K pm plus uncapped commission

JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution execution of the collection's strategies through the management of the daily productivity in and output measures course in Management is an advantage. • 7 years working experience in a large call centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar daily operational functions of the collection call centres of the company and collaborate closely with

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Call Centre Manager Fourways

 Datafin It Recruitment

South Africa

cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would really Apply here https://www.datafin.com/job/isp-call-centre-manager-jhb/ OR e-mail a Word copy of your CV to mention the reference number of the job. ISP, Call, Centre, Manager, JHB, Negotiable

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Call Centre Operations Manager - Courier Service

Johannesburg

 R300 000

Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced experienced Manager who has excellent EXCEL, Google Sheets and CRM experience

Duties:

• Quality and reconcilition
• Shift allocation and management

• Day-to-Day Responsibilities:

  • Closely conflicts
  • Initiate consequence management steps in the case of low-performing team mem

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Legal Call Centre Manager - Roodepoort

Johannesburg

 R34 000 Monthly

Duties:

• Management of a team of lawyers
• Claims assessment admittance Claims
• Responsible for managing the day-to-day activities of the Team such that Service Levels and turn-around productivity and client service standards are maintained, with respect to the telephonic service and legal cost cost insurance claims management rendered to corporate clients
• Conducting of monthly quality control legal knowledge and skills to day-to-day contact centre/claims operations
• Ombudsman and/or Client

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Customer Services Agent - Courier Call Centre

Johannesburg

 R4 400 per month + Commission

Busy, vibrant call centre has openings for experienced Call Centre Agents.

Requirem

Requirements:

• Call Centre experience - Outbound
• Good communication skills
• Good listening skills
• Customer Service experience is a must
• Able to manage irate and upset customers
• Must

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Call Centre Agent Johannesburg

 Bureau Veritas

Johannesburg

from our services within Testing, Inspection and Certification. The call centre agent will support the business to respond All calls are to start in English unless there is a valid reason why the call started in a different converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone accurate dispositioning/ wrap up codes Customer Service Ensure that all clients are treated fairly with all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts”

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Call Centre Agent

 Bureau Veritas

Johannesburg

from our services within Testing, Inspection and Certification. The call centre agent will support the business to respond All calls are to start in English unless there is a valid reason why the call started in a different converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone accurate dispositioning/ wrap up codes Customer Service Ensure that all clients are treated fairly with all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts”

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