Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing escalated customer queries/complaints daily; Provide team motivation and development to maximize performance; with the appropriate priority; Ensure that the CCC team is working effectively and efficiently throughout required; Regular engagement with the Stores Supervisor to ensure comprehensive operational flow and Create, review and present feedback to the management team in a professional manner; Create, review and present
The role would be responsible for the following:
Accounts Payable
- Controlling and supervising accounts payable process
- Ensuring suppliers are paid timeously
- Ensuring that only valid and approved invoices are paid
- Ensuring that supplier accounts
within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback to improve team productivity and overall performance through incentives Conduct regular team meetings to environment Monitor and evaluate individual and team performance, implementing corrective actions or initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency
scouting for enthusiastic individuals to join our team. We offer a basic salary, however an individuals Contributing to and driving sales by effectively calling clients Responsible for processing all correct correct information onto final sales Adhering to sales team standards checklist skills Posses exemplary costumer communicate with a wide range of clients The post Call Centre Agent appeared first on freerecruit.co.za .
leadership, management, and support to the Operations Teams to ensure the execution of the collection's strategies advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency: Ability
successful candidate will conduct outbound sales calls, present products and services effectively, and Great communication skills Great leadership skills Team player Sales Driven Goal Orientated Candidate must must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South structures. unbeatable growth opportunities empowering team environment that will help you excel in your career