REQUIREMENTS: Ideally experience in Managing a Call Centre or Help Desk operator position Own transport is essential
We are looking for a dedicated and detail-oriented Desktop Support Engineer to provide desk-side or remote end-user support and service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems options and settings, and network f
WAN, LTE, etc). Logging Support Calls on Manage Engine Service Desk (our ticketing system). Assisting
media posts, inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve
Key Responsibilities:
Client Communication and Front Desk Tasks: