We are looking for a dedicated and detail-oriented Desktop Support Engineer to provide desk-side or remote end-user support and service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems options and settings, and network f
operation
media posts, inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve
Key Responsibilities:
Client Communication and Front Desk Tasks:
Support with all support calls that failover from the Support Service Desk. Ensure that the customer Support with all support calls that failover from the Support Service Desk. Ensure that the customer