multi-task from CCTV monitoring, to answering telephone calls in the Command Centre and issuing access reference (essential) •Solid Computer Proficiency •International Call Centre or Security Control Room experience ADVANTAGES:
multi-task from CCTV monitoring, to answering telephone calls in the Command Centre and issuing access reference (essential) •Solid Computer Proficiency •International Call Centre or Security Control Room experience ADVANTAGES:
Description 10 calls a day to existing clients to sell and cross sell Solve customer complaints within complaints/compliments, stock on hand, query reports, call report, visit files etc. Processing sales orders
Description 10 calls a day to existing clients to sell and cross sell Solve customer complaints within complaints/compliments, stock on hand, query reports, call report, visit files etc. Processing sales orders
years' experience. You will be required to take on calls logged by clients, troubleshoot/resolve issues quickly laymen terms) Experience working on support desk call logging systems, Excellent time management skills
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates
Reception duties including answering and directing calls, control of stationery and ad-hoc duties linked
Reception duties including answering and directing calls, control of stationery and ad-hoc duties linked
it reaches its expiry date Call Cycles Putting together monthly, weekly call cycles Working with Buyers
it reaches its expiry date Call Cycles Putting together monthly, weekly call cycles Working with Buyers