style="text-align:center">Customer Service Agents
Based and technical service enquiries through inbound calls and provide end-to-end service.
Main
/>Identify and respond to the customer needs from all demographics, delivering a high quality, professional
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
supervision
Ref: PT 416487 - Sales Agents x 2 – Bryanston Employer Description Our client is a Financial Services needs. Responsibilities include making outbound calls to generate interest, presenting life insurance deals. Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance
Ref: PT 416487 - Sales Agents x 2 – Bryanston Employer Description Our client is a Financial Services needs. Responsibilities include making outbound calls to generate interest, presenting life insurance deals. Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance
maximised through efficient and effective debt collection. ● Monthly billing of assigned clients within required ● Perform effective debt collection by following the debt collection processes as relevant to the debtors are upheld ● Trace and contact debtors to collect outstanding/overdue and unpaid amounts ● Trace
related to the reservations system.
contacts and relationships with tour operators, travel agents and production houses.
We do require someone
clients and contracts.
- Required to manage all aspects of sales, including sourcing and securing
Responsible for loading all contracted rates received from sales.
ï§ Manage all booking portals, including
/>Requirements:
ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
Responsibility for all requests sent to the Director: Filter and transfer calls and meeting requests presentations. Organize/prepare meetings and other events All protocol about Visa/DIRCO cards of new arrivals Updating (Volontaires Internationaux), File update as needed all staff's files in confidentiality (personnel information when needed (including at reception) Keep track of all regional public and agency holidays and update calendar
Responsibility for all requests sent to the Director: Filter and transfer calls and meeting requests presentations. Organize/prepare meetings and other events All protocol about Visa/DIRCO cards of new arrivals Updating (Volontaires Internationaux), File update as needed all staff's files in confidentiality (personnel information when needed (including at reception) Keep track of all regional public and agency holidays and update calendar
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
pressure
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties