We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards of agent profiles for recruitment, ensuring that each campaign is staffed with individuals who meet the specific Develop comprehensive agent profiles for each campaign, outlining the skills, attributes, and competencies competencies required. Collaborate with campaign managers and stakeholders to understand the specific needs needs and standards of each campaign. 2. Recruitment Collaboration: Work closely with the recruitment team
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards of agent profiles for recruitment, ensuring that each campaign is staffed with individuals who meet the specific Develop comprehensive agent profiles for each campaign, outlining the skills, attributes, and competencies competencies required. Collaborate with campaign managers and stakeholders to understand the specific needs needs and standards of each campaign. 2. Recruitment Collaboration: Work closely with the recruitment team
DBN002902-CR-2 Call Centre Agents - International Campaign Our client is looking for Call Centre agents willing willing to work an international campaign. Candidates must have: 6-8 months minimum International outbound
DBN002902-CR-2 Call Centre Agents - International Campaign Our client is looking for Call Centre agents willing willing to work an international campaign. Candidates must have: 6-8 months minimum International outbound
driving and motivating a team. This is a leads campaign for an international company, so your ability and maximize revenue opportunities within this campaign. Minimum Requirements: Matric (Grade 12) 2 - 3 Must have international campaign experience International business campaign experience (advantageous)
increasing brand awareness and reach, creating campaigns and content that resonate with our audience, driving corporate identity. Campaign and Content Creation: Plan, execute, and measure marketing campaigns to drive business conceptual establishment, roll-out, and marketing campaigns. Customer Acquisition and Funnel Optimization: devising effective digital campaigns. Manage and improve lead generation campaigns with sales activities. with a track record of successful marketing campaigns and team leadership. Strong understanding of current
to our front door Deploy successful marketing campaigns and own their implementation from ideation to Measure and report on the performance of marketing campaigns, gain insight and assess against goals Analyse consumer behaviour and adjust email and advertising campaigns accordingly and any other task necessary for the
looking for an individual with a background in campaign strategy development and proven experience in
Key Responsibilities:
Design and implementation of QA scorecards for campaigns. Analysis of QA findings and further improvement (including root cause), providing reporting at campaign, agent and work process levels, making recommendations share with management and stakeholders. Provide campaign management with reporting/analysis, training and
and engaging content that hits the mark with our campaign goals.
COMMUNITY ENGAGEMENT:
content and campaigns.
PROJECT MANAGER: Keep our projects and campaigns on track,
deadlines.
CAMPAIGN MAESTRO: Develop content and campaign strategies for all the