CHANGE MANAGEMENT CONSULTANT LOCATION: Randburg DIVISION / DEPARTMENT : Change Management within the The Change Specialist will report to Change Management Lead POSITION DETAILS JOB PURPOSE : Change Management Management Consultant provides change management expertise and support to realise business transformation objectives. The role incumbent applies best practice Change Management techniques and methodologies that maximize any level of change in a structured approach with the ability to speak to the phase of change, the ROI,
CHANGE MANAGEMENT CONSULTANT LOCATION: Randburg DIVISION / DEPARTMENT : Change Management within the The Change Specialist will report to Change Management Lead POSITION DETAILS JOB PURPOSE : Change Management Management Consultant provides change management expertise and support to realise business transformation objectives. The role incumbent applies best practice Change Management techniques and methodologies that maximize any level of change in a structured approach with the ability to speak to the phase of change, the ROI,
This is a Management role and reports into the CFO. BCom Accounting and Hons essential. This role supports
optimise call campaigns and Agent productivity Changing of dial levels to increase talk time, not allowing received from SMS's, adjust dial speeds accordingly • Changing of filters to improve contactability where applicable maintaining of users, checking of recycle rules. Changing of area code dialling • Monitoring available workload
credit, and debit transactions, ensuring correct change is given.
Personal Attributes:
Converting cancellations to new contracts, De/Re or Change of ownership with assistance from the sales departments/business interpersonal skills. The ability to cope with a constant changing and pressurised environment. The ability to work
Converting cancellations to new contracts, De/Re or Change of ownership with assistance from the sales departments/business interpersonal skills. The ability to cope with a constant changing and pressurised environment. The ability to work
Regularly review and adjust forecasts based on changing market conditions. Ensure optimal stock levels and forecasting techniques. Ability to adapt to changing market conditions and proactively adjust plans
Regularly review and adjust forecasts based on changing market conditions. Ensure optimal stock levels and forecasting techniques. Ability to adapt to changing market conditions and proactively adjust plans
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