knowledge in ITSM tools, incident, problem and change enablement
Azure or AWS
03 Monitor and Operate IT Product) Controls the overall release and change management of the applications applications in the area of responsibility. Controls the implementation of technical lifecycle management measures security measures for the assigned applications. Controls the measures to improve operational quality for for the assigned applications. Supports the product owner with operational issues. Prioritizes the scope scope of operations of the applications to the product owner for the assigned applications. Prioritizes
arise. Version Control: Using version control systems like Git to manage codebase changes and collaborate
Datasphere Platform as per define SLAs. Raise and lead tasks PM (Problem Management) tickets as identified (new) business processes. Action and coordinate CM (Change Management) tasks and tickets as required for SAC Reporting of ITSM KPIs to upper management (Incidents, Changes and Tasks) Create and update management and technical
Datasphere Platform as per define SLAs.
supported environment
supported environment Handing of incidents and changes in accordance with the defined Service Level Agreements Life Cycle Managing projects / processes Support Product in an Agile approach by proactively managing assigned Agile Working Model Supports the Product owner to shape the Product roadmap Coordination between development
for staff and members