2024
REPORTS to: Managing Director
TRADING HOURS & SHIFTS:
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area according to standard operating procedures. Communicate and work closely with the Sales Department concerning bookings. Maintain availability calendar and communicate all relevant information to the operations staff property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File phone skills needed. Clear verbal and written communication skills. Ability to work a flexible schedule
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area according to standard operating procedures. Communicate and work closely with the Sales Department concerning bookings. Maintain availability calendar and communicate all relevant information to the operations staff property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File phone skills needed. Clear verbal and written communication skills. Ability to work a flexible schedule
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with tables. Assist in preparing the dining area for service, including polishing glassware and silverware. Collaborate with kitchen and bar staff to ensure smooth service. Stay informed about estate products and events Previous experience as a waiter or in a customer service role, preferably in a fine dining or hospitality setting. English literacy Good health Excellent communication and interpersonal skills. Ability to work in
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with tables. Assist in preparing the dining area for service, including polishing glassware and silverware. Collaborate with kitchen and bar staff to ensure smooth service. Stay informed about estate products and events Previous experience as a waiter or in a customer service role, preferably in a fine dining or hospitality setting. English literacy Good health Excellent communication and interpersonal skills. Ability to work in
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving a guest service or hospitality role, preferably in a luxury setting. Excellent communication and interpersonal
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving a guest service or hospitality role, preferably in a luxury setting. Excellent communication and interpersonal