visitors. ü Computer Literacy – Opera & Microsoft Office ü Minimum of 3 year experience in the position
driven
EDUCATION
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification telephonically. Diligent, accurate and high attention to detail. Excellent customer service skills. Motivated,
Duties: Pitch the business to potential new clients and book appointments with doctors for the financial advisor's visit. Source leads from the different databases. Work closely with the financial advisors and their teams. Book appointments in accordance with the financial advisor's diaries. Meet da
driven
EDUCATION
cannot be concluded on first contact.
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification telephonically. Diligent, accurate and high attention to detail. Excellent customer service skills. Motivated,
incumbent will analyze training needs and prioritizes contact centre training in line with operational needs Competent in MS Office products. 2 – 3 years’ training experience within the contact centre environment employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme alternative training methods and interventions with the Contact Centre Training Manager if the expected performance
Duties: Pitch the business to potential new clients and book appointments with doctors for the financial advisor's visit. Source leads from the different databases. Work closely with the financial advisors and their teams. Book appointments in accordance with the financial advisor's diaries. Meet da
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre Competent in MS Office products. 2 – 3 years’ training experience within the contact centre environment employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme alternative training methods and interventions with the Contact Centre Training Manager if the expected performance