Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
Our client offers a guaranteed salary package, attendance bonus, excellent commission and incentives Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
Â
the services of a target driven Loans Call Centre Manager to manage and develop the call centre into responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility Areas To workload and personal development; Quality of calls to be reviewed for training purposes. Any degree
identify potential clients and networking opportunities within the financial services sector.
motivated graduates to join our team as Call Center Digital Customer Service Representatives. In this role, you policies and procedures while delivering exceptional service. Recent graduate with a degree or diploma in any commitment to delivering outstanding customer service.
the services of a target driven Loans Call Centre Manager to manage and develop the call centre into responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
vacancies for experienced & dynamic Food Service Sales Consultant Professionals. Vacancies exist in 1. will – > have 5 years sales experience in food service or catering equipment to the HORECA (hospitality) attention to detail > know the hospitality industry Clients in & around their region > be fluent in Please Quote: FOOD/SALES The post Food Service Sales Consultant Sandton appeared first on freerecruit
helping our clients increase their wealth. Our business model focuses on helping our clients grow their supplied leads of already interested clients into a sale / Existing clients To be aggressive in closing deals Provide the most stable and reliable client experience possible. Call Centre Sales experience preferably Financial speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English