Management initiatives. You'll manage and enhance CMDB processes, ensure data quality, and support enterprise knowledge of Configuration Management Database (CMDB), configuration item data models, and relations ServiceNow certifications (ITSM Fundamentals, CSDM, CMDB). - ITIL v4 Certification advantageous. - Minimum the role of Subject Matter Expert (SME) for the CMDB / Manage Service Configuration topics in the context - Plan and coordinate activities related to the CMDB and Manage Service Configuration processes. - Consult
IT configuration management processes and tools (CMDB) Basic enterprise IT network know-how Capacity to
compliant, secure, and operational, using tools such as CMDB, Active Directory, VMWare. Provide VM0 Application
all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM)
- Lead of operation meetings
all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM)
- Lead of operation meetings
all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM) - Lead of operation meetings -
all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM) - Lead of operation meetings -
all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM) Lead of operation meetings Coordinate
all relevant systems (e. g. as is configuration CMDB/Application Instance Wizard, to be configuration
IT configuration management processes and tools (CMDB) Basic enterprise IT network know-how Capacity to