conducting routine inspections, investigating complaints and addressing queries with employers and employees have been referred and have been followed up in line with the customer centricity communications plan Investigation of Complaints Deliverables: Conduct investigations based on queries or complaints from employees resolution thereof, dependent on nature of query / complaint and urgency require Registration of Establishments establishments or alternatively receive tips-offs or complaints from employer and employees in the industry Visit
conducting routine inspections, investigating complaints and addressing queries with employers and employees have been referred and have been followed up in line with the customer centricity communications plan Investigation of Complaints Deliverables: Conduct investigations based on queries or complaints from employees resolution thereof, dependent on nature of query / complaint and urgency require Registration of Establishments establishments or alternatively receive tips-offs or complaints from employer and employees in the industry Visit
Investigate and resolve internal and external complaints • Conduct on-the-job training for new staff R12
Investigate and resolve internal and external complaints • Conduct on-the-job training for new staff R14
engagement, Assist customers, Stock control, Resolve complaints, Maintain store, Cleaning duties, Assist with
and holidays and may personally handle customer complaints. . They also must have computer skills and be
and holidays and may personally handle customer complaints. . They also must have computer skills and be
Screen office and telephone callers; respond to complaints and requests for information on regulations,
and handle budgets Deal with any enquiries and complaints and monitor customer service Serve customers
Sales and service levels strategy implementation Complaint handling and customer satisfaction Matric a must