conducting routine inspections, investigating complaints and addressing queries with employers and employees have been referred and have been followed up in line with the customer centricity communications plan Investigation of Complaints Deliverables: Conduct investigations based on queries or complaints from employees resolution thereof, dependent on nature of query / complaint and urgency require Registration of Establishments establishments or alternatively receive tips-offs or complaints from employer and employees in the industry Visit
conducting routine inspections, investigating complaints and addressing queries with employers and employees have been referred and have been followed up in line with the customer centricity communications plan Investigation of Complaints Deliverables: Conduct investigations based on queries or complaints from employees resolution thereof, dependent on nature of query / complaint and urgency require Registration of Establishments establishments or alternatively receive tips-offs or complaints from employer and employees in the industry Visit
met - Monitoring department issues and client complaints to create methods to lessen recurring issues
store and customer service Solving customers complaints, queries Building customer relations Ensuring
Sales and service levels strategy implementation Complaint handling and customer satisfaction Matric a must
competitors) and handling. Attending to customer complaints and queries. Establishing and maintaining strong
optimized Resolve or escalate all customer queries/complaints according to relevant company policies and procedures purposes). • Resolve or escalate all customer queries/complaints according to relevant company policies and procedures as per standard trading terms and conditions in line with targets Ensure that operational costs are curbed Resolves or escalates all customer queries / complaints according to relevant company policies and procedures
to when not available Handles queries, issues, complaints, and requests Completes necessary administration advantage Strong ability to work according to a time line and schedule Ability to work under pressure Well
to when not available Handles queries, issues, complaints, and requests Completes necessary administration advantage Strong ability to work according to a time line and schedule Ability to work under pressure Well
communication with Management regarding any customer complaints and stores regarding special delivery instructions