service appointments for technicians based on customer needs and technician availability.
service appointments for technicians based on customer needs and technician availability. Communicate information about the service process. Coordinate with technicians to ensure they have the necessary tools, equipment scheduling conflicts or delays proactively. Optimize technician schedules to maximize efficiency and minimize customer-focused approach. Proficiency in using computer software and systems for data entry, scheduling
Managing technicians; To manage contract costs; Discuss contract repairs with the technician; Inspect machines, obtain technicians' reports and quote customers; Manage and inspect technicians' vans for stock;
(technical) problems, assisting and guiding technicians with unresolved diagnostic issues. • Communicate Required: • Senior Certificate (Grade 12) • Qualified Technician – essential • Recognised management certificate Requirements: • Valid, unendorsed driver’s license • Computer literate: proficiently able to use MS Office and
and other relevant areas Degree or diploma in computer science Experience required At least 5 years overall L2 certified desktop/infrastructure support technicians.
grants, seeking approval, submitting claims &n arranging approvals/ grant incentives. Liaison with
grants, seeking approval, submitting claims &n arranging approvals/ grant incentives. Liaison with
maintaining software and hardware components of computer and network systems Diagnosing and troubleshooting damaged computer and network components Ensuring the security of client and server computers by installing people whenever they encounter challenges with computers and network devices Maintaining and updating technical Qualifications: BSc or equivalent diploma in Computer Science or related Field At least 2 years working
equipment. Lead and supervise a team of maintenance technicians, assigning tasks, providing guidance, and ensuring
equipment. Lead and supervise a team of maintenance technicians, assigning tasks, providing guidance, and ensuring