Contact Call Centre Operations Manager Jobs in South Africa
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Call Centre Operators
Freerecruit
Sunrise
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre Centre Operators appeared first on freerecruit.co.za .
share this job on whatsappCall Centre
DebtsafeSouth Africa
Gr 12 2 years Previous call centre sales experience Proven track record in sales Excellent communication Able to work in Mokopane (limpopo) The post Call Centre appeared first on freerecruit.co.za .
Call Centre Manager
Ilaunch LtdCape Town City Centre
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service effective running of the Operations centre Training and leading the Operations team Overseeing the Inbound Execs and to Head Of Operations Map and continuously review call centre and operational processes to identify years in- and outbound call centre sales, customer service and staff management experience MS Office skills
Call Centre Manager
Job CrystalWestern Cape
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service This position reports directly to the Head of Operations. DUTIES AND RESPONSIBILITIES: Responsible for for the effective running of the Operations centre Must ensure the highest level of customer satisfaction colleagues Responsible for Training and leading the Operations team consisting of sales, Partner support and
Call Centre Manager Sandton
Business Capital GroupSandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency in managing contact centres Proven ability to work independently and efficiently manage a contact centre centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
Call Centre Manager Nelspruit
Careercare-saNelspruit
R17,500 - R25,000 the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will for overseeing and optimizing customer support operations, contributing to a positive customer experience development Technology management Analyse customer feedback Escalation management Resource planning Reporting
Call Centre Manager Cresta
Computer Experts PersonnelSouth Africa
R45K pm plus uncapped commission PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution execution of the collection's strategies through the management of the daily productivity in and output measures course in Management is an advantage. • 7 years working experience in a large call centre at a debt collection 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding Working knowledge of data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE
Call Centre Manager
Elandsfontein
ong>
- Degree or Diploma Business Management or related field.
- 5 years management experience in a Call Centre environment
- People Management: Build & maintain a solid & respectful relationship relationship with each individual who is part of the call centre structure.
- Document performance agreements
Call Centre Manager Fourways
Datafin It RecruitmentSouth Africa
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would really respond to every application, should you not be contacted for this position within 10 working days please Apply here https://www.datafin.com/job/isp-call-centre-manager-jhb/ OR e-mail a Word copy of your CV to mention the reference number of the job. ISP, Call, Centre, Manager, JHB, Negotiable
Call Centre Manager
South Africa
Market related or equivalent
- Recruit, train, and supervise call centre staff.
- Develop performance HR
- Oversee day-to-day call centre operations, ensuring efficiency and productivity
- and implement call centre policies and procedures
- Monitor call metrics and KPIs
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