Contact Call Centre Operations Manager Jobs in Gauteng

Call Centre Operators

 Freerecruit

Sunrise

Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre Centre Operators appeared first on freerecruit.co.za .

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Call Centre Manager Sandton

 Business Capital Group

Sandton

Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency in managing contact centres Proven ability to work independently and efficiently manage a contact centre centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree

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Call Centre Operations Manager - Courier Service

Johannesburg

 R300 000

Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced experienced Manager who has excellent EXCEL, Google Sheets and CRM experience

Duties:

• Quality and reconcilition
• Shift allocation and management

• Day-to-Day Responsibilities:

  • Closely conflicts
  • Initiate consequence management steps in the case of low-performing team mem

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Junior Contact Centre Advisor

 Job Crystal

Gauteng

Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)

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Contact Centre Advisor Sandton

 The Individual Touch

South Africa

responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)

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Contact Centre Agent Alberton

 Altron Fintech

Alberton

inspiring and values based. Our Company Altron FinTech operates as a division of Altron, a market leader in the through innovation that matters. Altron FinTech operates within the financial technology space. Our lines services, card personalisation and issuance, credit management software as well as debit and credit card payment Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound

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Legal Call Centre Manager - Roodepoort

Johannesburg

 R34 000 Monthly

Duties:

• Management of a team of lawyers
• Claims assessment admittance Costs Insurance Claims
• Responsible for managing the day-to-day activities of the Team such that telephonic service and legal cost insurance claims management rendered to corporate clients
• Conducting knowledge and skills to day-to-day contact centre/claims operations
• Ombudsman and/or Client complaint professional level
• Corporate Compliance Management

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Call Centre Manager Morningside, Sandton.

 Letsatsi Finance And Loan Ltd

South Africa

 30 000.00 - R35 000.00

a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives

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Operations Manager: Logistics Operations: Contact Ronel 0824355021

 Innovative Recruitment

South Africa

Purpose of role To formulate a tactical account management strategy and associated practice delivery plan plan, in an organisational unit and influence operational implementation, contributing to clients satisfaction satisfaction, reduced risk and improved profitability. CONTACT RONEL: 0824355021 Commercial Identification and control in relation to operational requirements in line with client operational requirements Review monthly commercials with all stakeholders Client Relationship Management Fully understand the client's business and identify

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Junior Contact Centre Advisor Gauteng

 Job Crystal

Gauteng

Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)

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