escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
reviewing of records/ modules whenever another team leader is not present to keep the daily target · Month of all discussions with team · Consistent feedback and communication to team members · Manage attendance and address were needed · Monitor productivity of team members to make sure they comply with daily targets applicable · Monthly planning of annual leave for the team and make sure backup has been communicated Queries applicable. · Monthly planning of annual leave for the team and make sure backup has been communicated. · Attention
technology in South Africa is looking for a Warehouse Team Leader. Responsible for ensuring that that warehouse warehouse stock levels fall too low Ensuring that all team members are aware of their duties and priorities individual team members and fellow co-workers Work as an active team member to complete team goals Leading Leading by example and ensuring that all team members adhere to the Company PPE requirements, Health & experience as a Warehouse Team Leader with experience of supervising and motivating a team. 3-5 years' Experience
technology in South Africa is looking for a Warehouse Team Leader. Responsible for ensuring that that warehouse warehouse stock levels fall too low Ensuring that all team members are aware of their duties and priorities individual team members and fellow co-workers Work as an active team member to complete team goals Leading Leading by example and ensuring that all team members adhere to the Company PPE requirements, Health & experience as a Warehouse Team Leader with experience of supervising and motivating a team. 3-5 years' Experience
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback to improve team productivity and overall performance through incentives Conduct regular team meetings to environment Monitor and evaluate individual and team performance, implementing corrective actions or initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency
Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial records Regular and accurate reporting on call centre results and performance Maintaining and improving
applicants who meet the minimum requirements will be contacted. All positions will be filled in accordance with