To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and outbound procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration lead the Contact Centre team Identify areas of development Coach and manage individual/team performance
implementation of collection strategies in the department;
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum implementation of collection strategies in the department; Ensuring that collection strategies are adhered adhered to by staff members; Ensuring that collections strategies are reviewed and adapted in line with initiating actions and campaigns to optimise collections in the department; Identifying and initiating
in Pretoria is looking for a Collections Team Leader to join their team. Minimum Requirements: Grade implementation of collection strategies in the ABSA Department; Ensuring that collection strategies are are adhered to by staff members; Ensuring that collections strategies are reviewed and adapted in line with initiating actions and campaigns to optimize collections in the department; Identifying and initiating in Pretoria is looking for a Collections Team Leader to join their team. Minimum Requirements: Grade
in Pretoria is looking for a Collections Team Leader to join their team. Minimum Requirements: Grade implementation of collection strategies in the ABSA Department; Ensuring that collection strategies are are adhered to by staff members; Ensuring that collections strategies are reviewed and adapted in line with initiating actions and campaigns to optimize collections in the department; Identifying and initiating in Pretoria is looking for a Collections Team Leader to join their team. Minimum Requirements: Grade
implementation of collection strategies in the ABSA Department;
We are seeking a Call Centre Team Leader to join our clients dynamic legal team. In this critical role extensive expertise in Debt Collection. Your deep understanding of Call Centre Collections, coupled with your in Debt Collections, we invite you to apply. The ideal candidate would have ABSA Call Centre experience implementation of collection strategies in the ABSA Department; Ensuring that collection strategies are are adhered to by staff members; Ensuring that collections strategies are reviewed and adapted in line with
We are seeking a Call Centre Team Leader to join our clients dynamic legal team. In this critical role extensive expertise in Debt Collection. Your deep understanding of Call Centre Collections, coupled with your in Debt Collections, we invite you to apply. The ideal candidate would have FNB Call Centre experience implementation of collection strategies in the ABSA Department; Ensuring that collection strategies are are adhered to by staff members; Ensuring that collections strategies are reviewed and adapted in line with
based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. EE: Open strategies. · Experience in a call centre environment that deals with Collections. · Proficiency in MS Word, implementation of collection strategies in the Bank Department. · Ensuring that collection strategies are adhered to by staff members. · Ensuring that collections strategies are reviewed and adapted in line with initiating actions and campaigns to optimise collections in the department. · Identifying and initiating
· Experience in a call centre environment that deals with Collections.
· Proficiency in MS
implementation of collection strategies in the Bank Department.
· Ensuring that collection strategies
adhered to by staff members.
· Ensuring that collections strategies are reviewed and adapted in line with
initiating actions and campaigns to optimise collections in the department.
· Identifying and initiating
administrative functions of staff members in the call centre.
· Assist with reports and assessments.