Contact Centre Collection Team Leader Jobs in Gauteng
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Team Leader Contact Centre Midrand
Amasiko Group
South Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and outbound procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration lead the Contact Centre team Identify areas of development Coach and manage individual/team performance
share this job on whatsappLas Contact Centre Agent: Collections Market Related
Lancet Laboratories LtdSouth Africa
candidate into the position of LAS Contact Centre Agent: Collections . This position is based at Lancet Escalate all unresolved queries to back office, team leader/supervisor/manager for further investigation communication to clients, delivering high level of call centre service and telephone etiquette • Record all client > 1 YEAR RELEVANT WORKING EXPERIENCE (DEBT COLLECTION) Market Related with benefits Medical Aid Provident
Junior Contact Centre Advisor
Job CrystalGauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous) interpersonal skills Able to function well as part of a team Excellent verbal and written communication Must
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
Contact Centre Agent Alberton
Altron FintechAlberton
FinTech operates as a division of Altron, a market leader in the ICT sector. For over 50 years, Altron has application queries Assist with general product queries Contact customers to provide installation and training N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Junior Contact Centre Advisor Gauteng
Job CrystalGauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous) interpersonal skills Able to function well as part of a team Excellent verbal and written communication Must
Contact Centre Advisor Market Related
The Individual TouchSouth Africa
escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
Training Facilitator (contact Centre) (x2)
FreerecruitCentral Johannesburg
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
Training Facilitator (contact Centre) (x2)
FreerecruitCentral Johannesburg
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
Noc Team Leader - Ccna
Johannesburg
1000 Annually />
- Customer Satisfaction 30%
- Supervise Team 30%
- Supplier adherence to SLAs 10%
- Administration Conditions of Employment Act in relation to a Support Centre
team members
Supervise Team
Tasks:
- Ensure
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