Contact Centre Collection Team Leader Jobs in Johannesburg, Gauteng
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Contact Centre Agent : Payjoy
Bryanston
Negotiable able to effectively communicate with the team leader and team members.
To ensure that every ty to work with little supervision
EDUCATION
share this job on whatsappContact Centre Advisor Sandton
The Individual TouchSouth Africa
escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
M-kopa Contact Centre Agent
Randburg
Negotiable able to effectively communicate with the team leader and team members.
To ensure that every ty to work with little supervision
EDUCATION
Vodacom Prepaid : Contact Centre Agents
Randburg
Negotiable
Contact Centre Advisor Market Related
The Individual TouchSouth Africa
escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
Training Facilitator (contact Centre) (x2)
FreerecruitCentral Johannesburg
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
Training Facilitator (contact Centre) (x2)
FreerecruitCentral Johannesburg
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
Noc Team Leader - Ccna
Johannesburg
1000 Annually />
- Customer Satisfaction 30%
- Supervise Team 30%
- Supplier adherence to SLAs 10%
- Administration Conditions of Employment Act in relation to a Support Centre
team members
Supervise Team
Tasks:
- Ensure
Team Leader Johannesburg
Csg ResourcingJohannesburg
Bridge Team Leader, the successful candidate will be responsible for leading and overseeing a team of engineers budgets, and resource allocation. Conduct regular team meetings to monitor progress, address issues, and technicians, fostering a collaborative and supportive team environment. BSc (Civil Engineering), or BTech (Civil/Structural
Noc Team Leader
Johannesburg
market related Monthly supervising the efficient, day-to-day operations of a team of NOC Engineers and NOC Administrators, ensuring />
- Customer Satisfaction 30%
- Supervise Team 30%
- Supplier adherence to SLAs 10%
- Administration Conditions of Employment Act in relation to a Support Centre
- Ensure adherence to standard of ticket logging by team members - Tickets logged within 15 minutes of receipt
adherence to standard of ticket handling by the team members. - Update clients hourly until fault is
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