Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
application queries Assist with general product queries Contact customers to provide installation and training N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that needs analysis results is sent through to the Team Support or capturing and processing. Facilitates training Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and responses Provide actionable data to internal support groups Analyze statistics to determine customer procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration deficiencies People Management: Manage and lead the Contact Centre team Identify areas of development Coach and qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that needs analysis results is sent through to the Team Support or capturing and processing. Facilitates training Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme
IT Support Technician - Gauteng SPECIFICATION The IT Technical Support Engineer is responsible for providing providing technical support and assistance to clients, both remotely and onsite. This role involves troubleshooting INDICATORS Client Support and Troubleshooting: Logging of calls, troubleshooting, onsite support when required and ticketing systems to manage and prioritise support requests. Awareness of IT-related regulatory requirements
kitchen equipment supplier seeks an experienced call centre Agent to join their Team. The post is largely more is based in Jhb South. Duties include > Call Centre duties > logging of service calls > opening to multitask. Please quote CENTRE/SUPPORT The post Call Centre Support Agent appeared first on freerecruit