Job Description/Duties:
· Logging Support Calls on Manage Engine Service Desk (our ticketing system).
· Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless.
· Assisting Installations (Remote Support) if needed.
· Escalating Calls to Second Line Support or Vendor.
· reports etc.
· Adhering to our internal Support SLA.
Product support services are technical support and services that are delivered for thier vehicle fleet software and their management software. Product support services include remote troubleshooting capabilities resolution of issues. resolve cases and support Lead Software Support Analysts. Guide clients to use self-help Client Sụpport policies and procedures. Offer direct customer service and technical support to user user through phone, email and in person. Support clients to answer queries, locate information and review
Technician to join our team of solvers! As a Technician, you will assist with system design input to for new projects. Provide technical support to field technicians and clients.Â
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What
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Call Centre Consultant R6 to 8k, Commission (No Experience Required). Menlyn Park, Pretoria / Tshwane shifts and occasional night shifts, ensuring 24/7 support for our global clientele. Perks: Competitive salary Opportunities for career growth and development. A supportive and collaborate team culture. Transport benefits
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. EE: management and call strategies. · Experience in a call centre environment that deals with Collections. · Proficiency administrative functions of staff members in the call centre. · Assist with reports and assessments. · Assist
and call strategies.
· Experience in a call centre environment that deals with Collections.
·
administrative functions of staff members in the call centre.
· Assist with reports and assessments.
Administration duties including, but not limited to:
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including, but
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including, but