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Contact Centre Manager Jobs in South Africa

Jobs 1-10 of 98

Contact Centre Manager

Sandton  Negotiable

Matric B Com Business Management or equivalent Contact Centre Certification 6-7 years' experience in a contact / call centre Understand call centre technologies Travel and Tourism industry advantageousCoaching Stable track record managing contact centre of over 150 agents Previous experience dealing


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Contact Centre Manager

Sandton  R300000 to R350000

Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further We are thrilled to present a remarkable opportunity for a Call Centre Manager. About the Role: As a Call Centre Manager, you will play a pivotal role in overseein


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Customer Contact Centre Manager

Gauteng

Qualifications and Skills: Advanced computer skills, working knowledge of Microsoft Teams due to on-line meetingsPrevious experience in managing large teamsFamiliar with the concept of remote working and managing teams on-lineMinimum 3 years experience in a senior position in a credit control enviro


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Contact Centre Manager - Equity Manager

Johannesburg  R1 150 000

experience

Proven experience in contact centre management with a focus on digitization and self-service


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Operations Manager - Retail Contact Centre

 WnsSouth Africa

Preferred • Tertiary qualification in Contact Centre Management or similar • Continuous Improvement E in sales and/or retentions • Contact Centre Leadership • People management • Stakeholder management • Report


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Fleet Managed Maintenance Contact Centre Team Leader

 FirstrandRandburg

Job Description The Fleet Managed Maintenance Contact Centre Team Leader supervises a team to resolve queries and complete administration duties The incumbent ensures the team reaches target by monitoring individual performance on a constant basis and coaches the team to give constant real-time supp


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Junior Operations Manager - Audit Support Contact Centre (us Hours)

 WnsSouth Africa

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consultin


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Transactional Quality Manager - Night Shift - Travel Contact Centre

 Wns Global ServicesSouth Africa

Job Description To lead a Quality Team to execute the departmental strategic goals through reports, feedback, insights and trends to stakeholders according to agreed standards. Manage 'Next-Gen' Quality by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-


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Transactional Quality Manager - Night Shift - Travel Contact Centre

 WnsTable View

Preferred• Tertiary qualification in Contact Centre Management or similar• Continuous Improvement E.g 3 years transactional quality / contact centre operational management experience• Computer literacy (MS particularly MS ExcelPreferred• Contact Centre Leadership experience• People management experience• Stakeholder


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Transactional Quality Manager - Night Shift - Travel Contact Centre

 Wns Global ServicesCape Town City Centre

Preferred• Tertiary qualification in Contact Centre Management or similar• Continuous Improvement E.g 3 years transactional quality / contact centre operational management experience• Computer literacy (MS particularly MS ExcelPreferred• Contact Centre Leadership experience• People management experience• Stakeholder


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