Contact Centre Manager Customer Services Jobs in Western Cape
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Customer Service Centre Manager
Interdot
South Africa
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced team as a Customer Service Centre Manager and lead our dedicated team to new heights Management and responsibility the Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre improving market share. Customer After Sales Service - assist with customer liaison, handling of queries Regional General Manager, general management & development of team members. Manage the OSH Act requirements
share this job on whatsappClient Contact Centre Administrator 16000
Pro TalentCape Town Region
16000 • To be logged onto the Client Services inbound telephone queue and web touchpoint • Resolve a minimum Maintain and update your daily workflow queue for management reporting • To strive to have zero lost calls To verify and update if necessary all personal contact information for clients including the Medical Aid required for assessing the claim. • Liaising with the Manager regarding the claim decision pertaining to a client understanding and servicing experience • 2 years proven client service/call centre experience. • Good
Customer Service Manager Woodstock
Placement Specialist Pty LtdWoodstock
R25 000.00 to R35 000.00 CtC Per Month Customer Service Manager uD83CuDF1F Join the Team as a Customer Service Manager - Exciting Opportunity recruiting for a dynamic and experienced Customer Service Manager to join a prestigious manufacturing and industry for over 40 years. Key Responsibilities: Managing staff and their duties, ensuring all team members of all stock in SAP each day Managing agents and ensuring all customer queries are resolved within the Returns Department Compiling various reports for management Planning, coordinating, and controlling email
Direct Sales Financial Advisor ( Contact Centre )
Old Mutual Personal Financial AdviceCape Town Region
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, comprehensive training, the necessary system and management support to assist you in building a successful At a glance is about championing our valued customers to achieve their life time goals. This role has qualifications Productivity Sells OM products or services over the telephone. Achievement of sales targets within a diverse team Quality management of ALL outputs, with the end customer in mind Optimal operational
Customer Service Manager Cape Town
InterdotSouth Africa
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced team as a Customer Service Centre Manager and lead our dedicated team to new heights Management and responsibility the Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre improving market share. Customer After Sales Service - assist with customer liaison, handling of queries Regional General Manager, general management & development of team members. Manage the OSH Act requirements
Customer Service Consultant Pinelands
Quest Staffing SolutionsPinelands
R15 000 per month We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound telephone(inbound and outbound), email and web-chat First contact resolutions of applicable quesries or transactions of escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade
Customer Service Consultant
Job CrystalWestern Cape
Customer Service Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service escalate too aftersales. Ticket to contain members contact details and full notes Registrations Query: Create escalate to Registrations. Ticket to contain members contact details and full notes. Follow up with the Consultant Certificate or equivalent 2 - 3 years' experience in customer service, CRMs, or related field Knowledge of CRM systems
Customer Service Officer
Z&a RecruitmentKloof Street
for a Customer Service Administration Officer to join our client’s Corporate and Financial Services team of the Customer Service Officer role is to to provide the highest possible standard of customer service service ensuring, the needs of companies customers are met in a friendly, accurate and courteous manner. Skills in the use Microsoft Office Suite; Sound time management skills; High level of confidentiality and ability interpersonal communication skills; Administration and Customer Service experience; Highly motivated and able to work
Us Customer Service Representatives
ExlCape Town Region
dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and
Customer Service, Receptionist
Live WireCape Town Region
Attractive packages with fringe benefits Customer Service, Receptionist, Century City, Cape Town. Company Name: Live Wire. Experienced (min 5 5 years) Customer Service / Receptionist & QuickBooks Online invoicing Position for. Must be Bilingual organized to maintain high standards of customer service and manage 4 service teams. Hours: 7.30 am to 4.30 pm
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