Contact Centre Operations Manager Jobs in Western Cape

Client Contact Centre Administrator 16000

 Pro Talent

Cape Town Region

 16000

Maintain and update your daily workflow queue for management reporting • To strive to have zero lost calls To verify and update if necessary all personal contact information for clients including the Medical Aid required for assessing the claim. • Liaising with the Manager regarding the claim decision pertaining to a client years proven client service/call centre experience. • Good time management • Proactive and creative in resolving

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Manager- Cloud Contact Center Technology Operation

 Exl

Cape Town Region

our clients turn data into insights, streamline operations, improve customer experience, and transform their think we're some of the best in the business. Contact us to see how we can help you achieve your goals our clients turn data into insights, streamline operations, improve customer experience, and transform their think we're some of the best in the business. Contact us to see how we can help you achieve your goals

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Direct Sales Financial Advisor ( Contact Centre )

 Old Mutual Personal Financial Advice

Cape Town Region

opportunity to work within a financial sales outbound contact center where you will receive qualified leads, comprehensive training, the necessary system and management support to assist you in building a successful team Quality management of ALL outputs, with the end customer in mind Optimal operational efficiencies and change to fit in with changing business operational requirements Financial Advice Effectively handles professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer service

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Call Centre Manager

 Job Crystal

Western Cape

Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service This position reports directly to the Head of Operations. DUTIES AND RESPONSIBILITIES: Responsible for for the effective running of the Operations centre Must ensure the highest level of customer satisfaction colleagues Responsible for Training and leading the Operations team consisting of sales, Partner support and

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Distribution Centre Manager

Cape Town City Centre

 Dependent on Qualifications, Experience, and Current/Most Recent Salary

experienced Distribution Centre Manager with FMCG experience to oversee the daily operations of our rapidly expanding commitment to excellence in logistics and supply chain management.

The ideal candidate will use their their expertise to ensure smooth and efficient operations, meeting productivity targets and optimizing warehouse management systems

Key Responsibilities:

Oversee the management of senior warehouse staff, including a Fleet Manager and Operations Manager

Prepare annual budgets, schedule

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Customer Service Centre Manager

 Interdot

South Africa

Customer Service Centre Manager and lead our dedicated team to new heights Management and responsibility Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre. Financial Regional General Manager, general management & development of team members. Manage the OSH Act requirements requirements of the Service Centre. Minimum of University entrance Matric - preference will be given to to University graduates with management and/or marketing diplomas. Applicants with a minimum of 5 years

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Call Centre Manager

 Excellent Staffing

Cape Town Region

looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Daily Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance signed by users) 3CX Wall board for inbound call management Issue Resolution: Address and resolve escalated

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Manager: Operations

 Freerecruit

Ravensmead

Job Description Manage the machine shop and staff Looking after the counter sales staff Maintain current Assist with stock takes and manage stock availability Follow and operate within company, division and industry Experience in running a full manufacturing operation Knowledge of beam saw, edge banner and panel saws legislation 5 years managerial experience The post Manager: Operations appeared first on freerecruit.co.za .

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Call Centre Manager Western Cape

 Job Crystal

Western Cape

Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service This position reports directly to the Head of Operations. DUTIES AND RESPONSIBILITIES: Responsible for for the effective running of the Operations centre Must ensure the highest level of customer satisfaction colleagues Responsible for Training and leading the Operations team consisting of sales, Partner support and

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Manager Of Operations Western Cape

 Job Crystal

Western Cape

Campaign Manager/Ad Operations - Western Cape SPECIFICATION A business service provider specialising specialising at helping their clients improve their operational efficiency and service standards while preserving Campaign Manager to work as part of their Acquisition Planning and Media team. This role will manage the campaign campaign execution and ad operations across a variety of channels and portfolio of brands. Working as channel Leads and the Acquisition Capability Lead in managing the cross-brand campaign calendar, trafficking

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