responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency in managing contact centres Proven ability to work independently and efficiently manage a contact centre centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
“Account Manager (JB4455) Bryanston, Johannesburg R35 – 40,000 basic plus commission, petrol allowance fund Permanent Seeking a highly motivated Account Manager to join our dynamic team. In this role, you responsible for selling our cutting-edge Service Field Management and Process Improvement platform solutions to enhance task management, provisioning, billing, asset tracking, and service contract management. Our mission mission is to revolutionise mobile workforce management, enabling organisations to thrive in a mobile work
TalentCru SUMMARY Are you a dynamic sales professional with a passion for driving results and building relationships? Join a dynamic Sales team and leverage your expertise in sales principles and processes to is looking to employ an Account Manager Retentions RESPONSIBILITIES Managing the retentions pipeline pipeline meet and exceed monthly /quarterly sales targets Enhancing relationships with current/prospective clients Prepare regular reports of progress/forecasts to management. Working cohesively with a cross-functional team
TalentCru SUMMARY Are you a dynamic sales professional with a passion for driving results and building relationships? Join a dynamic Sales team and leverage your expertise in sales principles and processes to is looking to employ an Account Manager Retentions RESPONSIBILITIES Managing the retentions pipeline pipeline meet and exceed monthly /quarterly sales targets Enhancing relationships with current/prospective clients Prepare regular reports of progress/forecasts to management. Working cohesively with a cross-functional team
join Raizcorp as an Key Account Manager. The primary role of the Key Account Manager (KAM) is to ensure that that the allocated key accounts renew with Raizcorp, the accounts grow in revenue, additional relationships soon as the Principal signs their contract or the sales brief is submitted to the business and Raizcorp discretion of the Sales Manager (SM). Key Responsibilities The Key Account Manager key responsibilities The KAM is the custodian and caretaker of all accounts that have been assigned to them and are required