Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Centre Advisor in Johannesburg to provide an exceptional and professional customer service experience by Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding in a timely manner essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous) and high attention to detail Excellent customer service skills Motivated, positive, can-do attitude and
provide an exceptional and professional customer service experience including to perform to the best of Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding in a timely manner essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) and high attention to detail. Excellent customer service skills. Motivated, positive, can -do attitude and
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Centre Advisor in Johannesburg to provide an exceptional and professional customer service experience by Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding in a timely manner essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous) and high attention to detail Excellent customer service skills Motivated, positive, can-do attitude and
provide an exceptional and professional customer service experience including to perform to the best of Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding in a timely manner essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) and high attention to detail. Excellent customer service skills. Motivated, positive, can -do attitude and
Are you passionate about providing exceptional service and solutions that matter? Do you enjoy working debit order processing, payment and switching services, card personalisation and issuance, credit management provide person-to-person payments and value-added services to the consumer market. The successful candidate standard of service and compliance. They will troubleshoot issues related to our service offerings and incoming calls within Service Level Agreement Respond to emails within Service Level Agreement Perform
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and groups Analyze statistics to determine customer service levels Use quality monitoring data management systems of contact centre staff performance Coordinate call calibration sessions Analyze customer service levels deficiencies People Management: Manage and lead the Contact Centre team Identify areas of development Coach and qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance
Are you passionate about vehicles and customer service? Do you thrive in a fast-paced, dynamic environment
individual to join their team as a Service Advisor.
Requirements: Service Advisor
Automotive Industry is looking to employ a Service Advisor to join their team.
The successful
successful candidate must have strong Dealership Service Advisor skills and be able to manage their day effectively