SA Power is seeking a talented and driven Application Engineer to join our dynamic team in the exciting Collaborate with the engineering team to develop application solutions for our clients in the industrial automation
passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team experience in an IT service desk environment
Other information applicable to the opportunity:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers calls which cannot be resolved are escalated to correct stakeholders.
Main Responsibilities
and passionate about customer service and working in a customer service industry
all scheduled and non-scheduled maintenance, servicing, fault finding and repair on all Production Line for the facility by performing preventative and corrective maintenance leading to increased uptime and reliability operational reliability & safety, to help plan for corrective maintenance and to prevent accidents in the operational manuals and work orders to perform maintenance and service to the equipment. Utilize appropriate Personal Mechanical Aptitude. 3 - 5 years' experience in some form of maintenance of production machinery. Electro-Mechanical
high standards of technical support and customer service. Respond to incoming calls and emails from clients authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to advertisement and providing your personal information in application thereof, you confirm your express and informed you have provided to us is true, correct and up to date. Application Unsuccessful Disclaimer: Should you you not receive feedback on your application with us within a period of 2 weeks of submission, you may
high standards of technical support and customer service. Respond to incoming calls and emails from clients authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to advertisement and providing your personal information in application thereof, you confirm your express and informed you have provided to us is true, correct and up to date. Application Unsuccessful Disclaimer: Should you you not receive feedback on your application with us within a period of 2 weeks of submission, you may
provide our clients with outstanding customer service and support. As the ‘face’ of our company, the Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming
from the storeroom, is stored and packed in the correct space timeously Ensure stock on shelves has not neatly presented and visible at all times, with correct labels and pricing Report all price discrepancies from customers are followed up with the customer service out of stock list Ensure all customer stock queries queries are dealt with and resolved Ensure the correct uniform and badge are worn at all times Minimize
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers specific queries and providing them with excellent service. It is imperative that accurate information is calls which cannot be resolved are escalated to correct stakeholders.
Main Responsibilit
Sotho
Changing of filters to improve contactability where applicable • Proactively anticipate shortfalls and system of the recycle rules once a week to confirm all correct • Agent and Supervisor Administration on CIC • have excellent interpersonal skills and customer service skills. • Accountability • Integrity Market Related