develop individual SOP files according to the correct process for all duties relating to housekeeping;
environment. Key Responsibilities: Supervision and Training: Supervise and coordinate the daily activities guest rooms, public areas, and back-of-house areas. Train new housekeeping employees and provide ongoing coaching requests and concerns related to housekeeping services. Coordinate with front desk and other departments related to housekeeping operations. Conduct regular training on safety protocols and procedures for the housekeeping detail and commitment to delivering exceptional service. Education and Certification: Matric Additional
Responsibilities:
environment. Key Responsibilities: Supervision and Training: Supervise and coordinate the daily activities guest rooms, public areas, and back-of-house areas. Train new housekeeping employees and provide ongoing coaching requests and concerns related to housekeeping services. Coordinate with front desk and other departments related to housekeeping operations. Conduct regular training on safety protocols and procedures for the housekeeping detail and commitment to delivering exceptional service. Education and Certification: Matric Additional
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
passionate about providing exceptional customer service? Do you have a valid driver’s license and a warm within the hospitality industry.
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback a positive work environment. Provide coaching, training, and development opportunities for team members the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance
clients hotel, maintaining the highest standards of service, and upholding their reputation for excellence /ol>