Description:JOB PURPOSE
The Lead CRM is responsible for overseeing the implementation
strategic use of the Customer Relationship Management (CRM) system to enhance customer engagement, sales effectiveness
processes. This role plays a critical part in driving CRM strategy and maximizing the value of customer data
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CRM Strategy and Roadmap
innovative CRM strategies to boost customer acquisition, retention, and satisfaction.
- Lead the implementation
implementation and customization of CRM solutions to optimize performance and data quality.
- Conduct
cross-functional teams to align CRM initiatives with business goals.
- Utilize CRM data for insightful analytics
and data-driven decision-making.
- Integrate CRM with other business systems and implement workflow
experience in CRM administration, implementation, or management roles.
- Expertise in CRM systems like
currently looking for a Senior Test Lead for our client in Parktown. The Test Lead will be instrumental in establishing the testing function for the project. Key Responsibilities: Leadership and Team Management: Lead and goals and equipped to perform QA and acceptance testing effectively. Provide guidance and support to team quality and accountability. Test Strategy and Planning: Define and implement test strategies, plans, and processes understand priorities and ensure alignment of testing activities with project goals. Execution and Reporting:
sector is seeking a Test Lead on a contract duration of 6 months. Description The Test Lead manages and coordinates coordinates the testing activities within a software development project or program. Their primary role Responsibilities Define and implement the test strategy and test plan based on project requirements and manage all testing activities, including system testing, integration testing, regression testing and user user acceptance testing. Lead, mentor, and provide guidance to the testing team to ensure effective execution
Customize:
Design and implement customized CRM solutions to meet business requirements.
Integrate
/>Integrate Systems:
Seamlessly integrate CRM with other enterprise applications.
Optimize Data
/>Work closely with cross-functional teams to enhance CRM functionalities.
Qualifications:
3+ years of CRM development experience.
Proficiency with CRM platforms (e.g., Salesforce
dynamic and innovative team.
- Drive impactful CRM solutions that enhance business operations.
and Customize:** Design and implement customized CRM solutions to meet business requirements.
- **Integrate
**Integrate Systems:** Seamlessly integrate CRM with other enterprise applications.
- **Optimize
Work closely with cross-functional teams to enhance CRM functionalities.
**Qualifications:**
- 3+ years of CRM development experience.
- Proficiency with CRM platforms (e.g., Salesforce
dynamic and innovative team.
- Drive impactful CRM solutions that enhance business operations.
and optimization of customer processes Advice on a CRM vision and roadmap based on added value to the client's ABOUT US EXL is the indispensable partner for leading businesses in data-led industries such as insurance been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global and optimization of customer processes Advice on a CRM vision and roadmap based on added value to the client's ABOUT US EXL is the indispensable partner for leading businesses in data-led industries such as insurance
Join Our Client's Team as a CRM Commercial Data Analyst Our client, a leading global hygiene and health health company, is excited to welcome a CRM Commercial Data Analyst to their team in Johannesburg. In this will be responsible for leading, directing, & developing the respective CRM & CA organization structure the value of launched solutions and tools Support CRM utilization, engagement and value for sales & working within CRM and related processes across designated region/countries. Co-develop CRM tools &
and education on the financial markets. The post CRM / DATA / ADMIN appeared first on freerecruit.co.za
administer the customer relationship management (CRM) system to ensure smooth operation and user satisfaction within the CRM system - Provide training and support to users on how to effectively use the CRM system - - Develop and implement CRM system enhancements and customizations based on user feedback and business within the CRM system - Plan and execute data migration projects to transfer data to and from the CRM system Stay informed about industry best practices and new CRM technologies to make recommendations for system improvements