store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
targets and deliver outstanding customer experiences.
o Set clear expectations and provide ongoing
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
off-loading of stock Ensure items without barcodes are clearly marked Assist with back shopping Assist in training to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
deadlines. Effective time management. Prioritising and forward planning practices. Leadership and supervisory
recommendations to senior management and stakeholders clearly and concisely. AI and Technology Advancement: Lead models that improve debt collection strategies and customer interactions. Stay updated with the latest advancements
article experience is beneficial. •Must have a clear credit rating as this will be tested • Minimum 3
Will suit target and results driven, customer oriented and dynamic sales personality with a pleasing iary qualification preferred
administrative skills and be able to deliver excellent customer service. Matric Degree or Diploma in Financial detail and the ability to provide exceptional customer service Detail-orientated and able to work in
the factory, managing job cards, delivery notes, customer queries and more. Job Cards: Print and prepare are included. Customer Queries/Complaints: Assist shop staff with addressing customer queries and complaints
the factory, managing job cards, delivery notes, customer queries and more. Job Cards: Print and prepare are included. Customer Queries/Complaints: Assist shop staff with addressing customer queries and complaints