is looking for a dedicated and enthusiastic Customer Care Specialist to join their dynamic team. This involves providing exceptional customer service and support, ensuring customer satisfaction and loyalty in ties:
Developing and executing effective channel strategies to enhance market reach and customer engagement. Collaborating Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at
Developing and executing effective channel strategies to enhance market reach and customer engagement. Collaborating Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at
Our client is on the hunt for visionary Customer Executives to revolutionize the Food Services Channel Channel in Durban and Johannesburg. With a focus on customer insights and strategy, this role is not just about accounts; it's about becoming the linchpin for customer relationships and channel success. Your strategic Food Services Channel to new heights - Devise and execute cutting-edge channel strategies for sustainable meeting ambitious sales targets and expanding customer portfolios. - Strategically manage key accounts
Our client is on the hunt for visionary Customer Executives to revolutionize the Food Services Channel Channel in Durban and Johannesburg. With a focus on customer insights and strategy, this role is not just about accounts; it's about becoming the linchpin for customer relationships and channel success. Your strategic Food Services Channel to new heights - Devise and execute cutting-edge channel strategies for sustainable meeting ambitious sales targets and expanding customer portfolios. - Strategically manage key accounts
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale issues are resolved on time directly with the customer. Collect, Track, Inspect, communicate, resolve
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale issues are resolved on time directly with the customer. Collect, Track, Inspect, communicate, resolve
Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised
documents (EG CNCA for Luanda)
- Invoice customers
- Process creditor invoices
- Submit
Reference: KZN000438-KK-1 EXPORT CUSTOMER SERVICE AGENT DURBAN - KZN To control and manage the entire Process bookings and send booking confirmation to customers. - Follow up on Quotes to fill up under utilised trade documents (EG CNCA for Luanda) - Invoice customers - Process creditor invoices - Submit RCG to SARS