As a car rental agent you will play a crucial role in the customer service and sales operations of our responsibilities typically include: Customer Service: Greeting Customers: Welcome customers warmly and assist them rental needs. Answering Inquiries: Respond to customer questions about vehicle availability, rental terms policies. Resolving Issues: Address and resolve customer complaints or concerns promptly and professionally agreements, explain terms and conditions, and ensure customers understand their responsibilities. Vehicle Inspections:
dirt, grime, and stains using appropriate cleaning agents. Applying wax or sealants to protect the vehicle’s ensuring the interior is spotless. Customer Service: Greeting customers and discussing their car wash preferences services and packages. Handling payments and ensuring customer satisfaction. Maintenance: Performing routine safety guidelines and procedures. Using cleaning agents and equipment properly to avoid damage to vehicles Good customer service skills are also essential for ensuring a positive experience for customers. Salary
exceptional service to internal and external customers. Respond to customers within SLA. Capture all details as providing complete resolution descriptions. Analyze issues and develop resolutions in a timely fashion time entries. Provide guidance and training to customer personnel, empowering the users to help themselves
HR record keeping.
holiday/seasonal needs Anticipating and maximizing customer interest, reaction, and expectations with visual and market trends Customer-focused for positive customer experience and resolution High school degree;
Administration, Disciplinary Hearings and Dispute resolution and litigation at CCMA/Bargaining Council. Excellent
management decision making and contributing to client / customer satisfaction, optimal profitability, reduced risk Demonstrate leadership skills, motivation and conflict resolution. Any other duties as may be required by management
management decision making and contributing to client / customer satisfaction, optimal profitability, reduced risk Demonstrate leadership skills, motivation and conflict resolution. Any other duties as may be required by management
replacing parts as required and updating the resolutions on the IT Service Management system months proven relevant experience
the accounts department.