System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
pressure
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
ï§
/>
Customer Service Agents
Based LL PURPOSE OF JOB:
Process customer service and technical service enquiries through inbound to the customer needs from all demographics, delivering a high quality, professional service to these
that front office staff provide excellent customer service.Reservations and Booking
interacting with guests and staff.
Accountant, Accounts Payable Administrator, Customer Services Department, and other internal teams. As a invoices/debit/credit notes weekly as required by the Customer Services Department and at month-end as required by
eCommerce systems • Commercial experience in customer services
essential
- Excellent communication, customer service & organisation skills
- Ability