Schedule field service staff for breakdowns and repairs. Quoting, orders and invoices for customers Ensure required paperwork is submitted by the technicians. Maximise service satisfaction and obtain new sales. Advanced understanding
an Automotive Service Advisor. • Greet customers and offer excellent customer service • Handle and resolve resolve customer complaints • Maintain customer records and enter data into computer • Calling customers about service changes or car pick up times • Explaining Repairs to customers • Writing service orders experience • Must have working experience as a Service Advisor • Must have working experience as a Warranty
condition metrics to join our Head Office for on-site customers in Germiston. The successful candidate will have at least 4 years experience in Earthmoving and Mobile equipment environment conducting data analysis Trains, coaches and mentors operational staff and customers on Komatsu machine ICT systems, e.g. EQP-care Remote Health Monitoring team and engagement with customers on-site team [Not translated in selected language] EXPERIENCE: 4 years experience in Earth Moving & Mobile equipment, conducting data analysis on machine
capitalize on new business opportunities to expand our customer base. Data-Driven Approach: Utilize data analytics performance. Customer Retention: Foster and maintain strong relationships with key customers to ensure retention success story. We offer Provident Fund Contribution, Mobile Phone Allowance
capitalize on new business opportunities to expand our customer base. Data-Driven Approach: Utilize data analytics performance. Customer Retention: Foster and maintain strong relationships with key customers to ensure retention success story. We offer Provident Fund Contribution, Mobile Phone Allowance
in Africa. We pride ourselves on superior customer service, exceptional quality, and our advanced systems fulfilment process, or even launching new products and services, NSS is a place to learn and grow. Work closely traveling, meeting with existing and potential customers to build long term relationships and grow NSS's relationships with key accounts and new customers, focusing on meeting customer needs to expand the business. Oversee Conduct market research to identify potential customers outside of South Africa. Document and follow up
in Africa. We pride ourselves on superior customer service, exceptional quality, and our advanced systems fulfilment process, or even launching new products and services, NSS is a place to learn and grow. Work closely traveling, meeting with existing and potential customers to build long term relationships and grow NSS's relationships with key accounts and new customers, focusing on meeting customer needs to expand the business. Oversee Conduct market research to identify potential customers outside of South Africa. Document and follow up
business relationships with current customers and prospective customers in the assigned territory/market generate new business for the organizations products/services. Make telephone calls and in person visits and and presentations to existing and prospective customers. Research of market segments & territories territories, in a view to identify prospective customers and their potential. Develop clear and effective written for current and prospective customers. Expedite the resolution of customer problems and complaints. Coordinate
business relationships with current customers and prospective customers in the assigned territory/market generate new business for the organizations products/services.
management services to clients, working closely with product competency centres and field service team, handle internal and external communication. On receipt of customer purchase order, process order confirmation of order confirmation of commercial terms to the customer Place purchase order with product competency centre with confirmed delivery date to customer Attach documents to SAP (customer email and purchase order confirmation) pre-established standards and policies to achieve customer satisfaction Monitors and resolves order issues