Developing and executing effective channel strategies to enhance market reach and customer engagement. Collaborating Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at
Developing and executing effective channel strategies to enhance market reach and customer engagement. Collaborating Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at
the hunt for visionary Customer Executives to revolutionize the Food Services Channel in Durban and Johannesburg Johannesburg. With a focus on customer insights and strategy, this role is not just about managing accounts; accounts; it's about becoming the linchpin for customer relationships and channel success. Your strategic key in propelling the Food Services Channel to new heights - Devise and execute cutting-edge channel strategies expanding customer portfolios. - Strategically manage key accounts, ensuring profitable service and meeting
the hunt for visionary Customer Executives to revolutionize the Food Services Channel in Durban and Johannesburg Johannesburg. With a focus on customer insights and strategy, this role is not just about managing accounts; accounts; it's about becoming the linchpin for customer relationships and channel success. Your strategic key in propelling the Food Services Channel to new heights - Devise and execute cutting-edge channel strategies expanding customer portfolios. - Strategically manage key accounts, ensuring profitable service and meeting
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised
documents (EG CNCA for Luanda)
- Invoice customers
- Process creditor invoices
- Submit
Reference: KZN000438-KK-1 EXPORT CUSTOMER SERVICE AGENT DURBAN - KZN To control and manage the entire Process bookings and send booking confirmation to customers. - Follow up on Quotes to fill up under utilised trade documents (EG CNCA for Luanda) - Invoice customers - Process creditor invoices - Submit RCG to SARS
Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support