URGENT: Customer Service Executives needed in Cape Town:
Basic Function:
The Advocate basic administrative / clerical / operational / customer support/computational tasks. Typically works on health insurance or similar industry
-Must have unemployed
-Must have clear ITC
-Must be fluent in English
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to standards in claims management. QUALIFICATIONS English language proficiency Previous international Voice comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
Job Overview:
As a Customer Experience Executive at Dream Hotels and Resorts, you will outstanding service to our clients. Your primary responsibility will be to manage all customer / owner interactions reservations, exchanges, manage customer complaints, provide information about our services, and build strong relationships maintaining high service quality, you will play a crucial role in enhancing customer satisfaction and availability.
Developing and executing effective channel strategies to enhance market reach and customer engagement. Collaborating Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at
Developing and executing effective channel strategies to enhance market reach and customer engagement. Collaborating Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at
sales disruption in South Africa, providing our customers with a digitally immersive sales experience online brand-new vehicle out of the box, ICAR will help our customers rediscover the magic of finding or selling their This role brings the customer engagement to life and requires strong customer interfacing ablities coupled Your duties include: Ensuring the showroom floor customer experience is at its optimal through daily and are floor ready Monitoring the delivery board, customer care Whatsapp groups and delivery emails to ensure
the hunt for visionary Customer Executives to revolutionize the Food Services Channel in Durban and Johannesburg Johannesburg. With a focus on customer insights and strategy, this role is not just about managing accounts; accounts; it's about becoming the linchpin for customer relationships and channel success. Your strategic key in propelling the Food Services Channel to new heights - Devise and execute cutting-edge channel strategies expanding customer portfolios. - Strategically manage key accounts, ensuring profitable service and meeting
the hunt for visionary Customer Executives to revolutionize the Food Services Channel in Durban and Johannesburg Johannesburg. With a focus on customer insights and strategy, this role is not just about managing accounts; accounts; it's about becoming the linchpin for customer relationships and channel success. Your strategic key in propelling the Food Services Channel to new heights - Devise and execute cutting-edge channel strategies expanding customer portfolios. - Strategically manage key accounts, ensuring profitable service and meeting
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy