The Services Consultant role aims to provide holistic customer champion services to clients, focusing promptly and effectively. Customer Interaction Management: Handle customer requests, complaints, and Record Keeping: Maintain accurate records of all customer interactions, including details of issues reported consistently delivering a professional level of service and support. Team Support: Assist the team leader standard of service delivery. Risk and Issue Communication: Take responsibility for timely communication
Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 packages
Closing Date: 30 April 2024
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
Somerset West has an opportunity for an experienced Service Advisor to join their highly dynamic team. Basic experience as a Service Advisor. Duties will include: Greet customers and assess their vehicle service needs. accurate estimates for service and repairs. Coordinate with technicians to ensure timely completion of work Communicate with customers about service progress and additional repairs. Maintain strong customer relationships satisfaction. Requirements: Previous experience as a Service Advisor in the automotive industry. Strong knowledge
Promotions is seeking a full-time Entry Level Direct Sales & Customer Service Agent who is career minded Qualification •Grade 12 / Matric The post Client Service Consultant appeared first on freerecruit.co.za
and repair techniques. Strong organizational and time-management skills. Ability to lead, mentor, and of technicians. Excellent communication and customer service skills. Proficient in using automotive diagnostic technicians, ensuring efficient and high-quality service delivery. Perform advanced diagnostics, maintenance workflow and productivity of the workshop, ensuring timely completion of jobs. Provide technical guidance Collaborate with the Service Manager to develop and implement strategies for improving service efficiency and
repair techniques.
queries, liaising by telephone and email with customers (or their representatives) as required. • Making on a daily basis. This role requires strong customer service skills and the ability to communicate effectively patient and calm under pressure and who work well as part of a team. To be successful, you will be computer ability to multi-task and to work under pressure at times, producing high quality output. Close attention
requires the services of a Refrigeration Technician to lead and supervise the maintenance and servicing of all performance areas: Installation, maintenance and servicing: Carry out cabinet installations as needed Trouble Trouble shoot defective cabinets Repair cabinets and service cabinets Responsible for correct completion, signing delivery notes by customer representatives Make decisions on site about the service or maintenance of all times Customer Liaison: Liaise with customers on site in a professional manner Ensure customer satisfaction
working in either air-conditioning or refrigeration servicing will be an advantage