looking for an experienced Customer Relations Agent to join their dynamic team. Service Excellence – Provide Provide the required service to clients as per the SOP Deal with external and internal enquiries, provide feedback qualification is a prerequisite, and any relevant Customer Service Experience will be an advantage Excellent
looking for an experienced Customer Relations Agent to join their dynamic team. Service Excellence – Provide Provide the required service to clients as per the SOP Deal with external and internal enquiries, provide feedback qualification is a prerequisite, and any relevant Customer Service Experience will be an advantage Excellent
providing technical assistance and support to customers, internal teams, and field technicians. This position excellent problem-solving skills, and exceptional customer service abilities THE ROLE Technical Support: Provide Provide prompt and effective technical support to customers and internal stakeholders via phone, email, or all customer interactions and technical issues in the support ticketing system. Customer Service: Guide Guide customers through troubleshooting processes and provide clear instructions and explanations. Escalate
oversees the training budgets. This person will assess development needs, deliver training, and evaluate up to date Planning, directing and delivering training and development programmes in line with the outcome the skills audit Design training courses and programmes necessary to meet training needs and the skills via external service providers Addressing skills deficits through tailored in-house training Creating and and facilitating training programmes, incl. short courses or leadership programmes for senior management
oversees the training budgets. This person will assess development needs, deliver training, and evaluate up to date Planning, directing and delivering training and development programmes in line with the outcome the skills audit Design training courses and programmes necessary to meet training needs and the skills via external service providers Addressing skills deficits through tailored in-house training Creating and and facilitating training programmes, incl. short courses or leadership programmes for senior management
place July / Aug 2024 Our client requires the services of a Sales Executive (Permanent) Pretoria, Irene help us to expand their business activities and customer database in the Pretoria area. The Sales Executive and pursuing new sales prospects and maintaining customer satisfaction as well as meeting and exceeding targets. POSITION: Permanent ROLE: Promoting sales, servicing existing clients, and establishing new accounts to maintain a high level of service and client loyalty. Providing customers with an expected budget, payment
place July / Aug 2024 Our client requires the services of a Sales Executive (Permanent) Pretoria, Irene help us to expand their business activities and customer database in the Pretoria area. The Sales Executive and pursuing new sales prospects and maintaining customer satisfaction as well as meeting and exceeding targets. POSITION: Permanent ROLE: Promoting sales, servicing existing clients, and establishing new accounts to maintain a high level of service and client loyalty. Providing customers with an expected budget, payment
ageing analysis on a monthly basis and liase with customers and vendors. Ensure that the Accounts Payable team are replying to all queries (internally and customer-related) and are dealt with accurately. Motivating new employees. Supervise and provide input on training and development efforts. Employee Relations (Discipline
ageing analysis on a monthly basis and liase with customers and vendors.
relationships with key stakeholders, and developing customized solutions to meet client needs. Develop and implement conferences, and networking opportunities to promote our services and expand our client base. Prepare regular reports