upselling additional services, resolving issues, providing extensive customer service to local and foreign
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
***THIS POSITION REQUIRES CUSTOMER FACING SALES EXPERIENCE***
At least 2 years of customer facing sales experience
Excellent planning
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers with general and imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact Ensuring high level collections at all times within the set parameters of the Debt Collection Act (‘DCA), National qualification is an advantage. Minimum 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed accounts and devise a collections strategy to resolve each case by collecting money due. Good knowledge application as unsuccessful. The post Outbound Collections Agent appeared first on freerecruit.co.za .
necessary measures to maintain collection efficiency and good customer service. Essential Duties and Responsibilities records of all communication with debtors. To collect accounts in arrears and submit reports on a weekly to clients or by mail to enable preparation of collection performance and efficiency reports. To monitor departmental set objective on collection efficiency. To monitor and collect accounts in arrears, to confirm feedback from the client is captured in the collections system for future reference and analysis reports
necessary measures to maintain collection efficiency and good customer service. Essential Duties and Responsibilities records of all communication with debtors. To collect accounts in arrears and submit reports on a weekly to clients or by mail to enable preparation of collection performance and efficiency reports. To monitor departmental set objective on collection efficiency. To monitor and collect accounts in arrears, to confirm feedback from the client is captured in the collections system for future reference and analysis reports
DESCRIPTION
To render an efficient debt collection service in order to meet Telkom's business
Telkom Structure; Telkom Policies; Risk Management; Customer Care;
Administration; Computer Software;
Assertive;
Tolerant; Integrity; Proactive; Customer Focus; Team Player; Eager to learn; Confidential
EXPERIENCE
2 years experience in a debt collections/ commercial/ or contact centre environment
OUTPUT 1
Retained Customers
SUB-OUTPUTS
Receive and analyze request
centre has openings for experienced Call Centre Agents.
Requirements:
helping others? If so, then a career as a Customer Sales Agent at MBV IT might be the perfect fit for you You'll be actively reaching out to potential customers through various channels. This might involve making if they're a good fit for MBV IT's services. Understand customer needs and recommend the best Pluxnet Pluxnet internet packages and services: You'll be expected to have a deep understanding of MBV IT's internet allowances, speeds, pricing structures, and any bundled services like streaming or voice calls. By asking insightful
Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support