include: Manage all aspects of the Service and Parts Department, management of the sales, Manage service and parts department profitably through financial controls ; Establish customer satisfaction;
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metallurgical test results and relating to plant and/or customer processing and operation - Metallurgical microscopes data to assist in investigations.
Job: To provide administrative services to the department and our customers Administration: •Repair book book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair •Repair - completion process. •Customer negligence process •Ensure stock takes are managed and prepared payroll on time. •Ensure constant follow up on customer quotations. •Monitor quotation - RNR after 7 days housekeeping. Monitor Customer Care/ Adhering to CPA procedures. •Continuous customer update and feedback
hardware support End User support with troubleshooting skills and networks exposure. Understanding of server infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Areas: Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive alternative pathways until you resolve an issue Customize desktop applications to meet Client standards
refurbishment, repairs, heavy and diesel fuel injection services, the Group has specialist staff and serves clients the highest standards in production to ensure customers have access to top-quality, reliable, and cost-effective exceptional after-sales service. Provide a safe and efficient mechanical service to Vertical Transport repairs, services and maintenance on customer sites. Remove and install components on customer sites. Ensure representing VME on customer site. Quickly and efficiently deal with all customer machine breakdowns.
incumbent is a Senior level member of our regional service engineering team, responsible for managing the tasks, by driving or participating in regular customer-facing technical engagements, technical strategy technical, strong human interface and leadership skills, as well as business and commercial acumen to excel with customers' engineering and technical teams to discuss our Engineering capabilities, customer app application to the industries, equipment and customers that we serve. o Demonstrates strong project management
refurbishment, repairs, heavy and diesel fuel injection services, the Group has specialist staff and serves clients the highest standards in production to ensure customers have access to top-quality, reliable, and cost-effective products, supported by exceptional after-sales service. As a Manager within the Group, you will assume with a focus on revenue growth, profitability and customer satisfaction. You will be responsible for the Responsibilities Identify and address all critical training and development needs to mobilize staff to perform
working with people, Risk Management, OHS, and Training, then this role is ideal for you. (Travelling store lockups and closures. Conduct LEGISLATIVE training when required (Travelling will be required) FF SHEQ etc. Conduct Security Training Schedule candidates / employees into training sessions. Track learner learner progress and training records. Enter training records into a database. Matric Must be willing to travel administrative skills required and experience in IR essential. Good customer communication skills Qualified
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