Customer Service Manager uD83CuDF1F Join the Team as a Customer Service Manager - Exciting Opportunity currently recruiting for a dynamic and experienced Customer Service Manager to join a prestigious manufacturing for over 40 years. Key Responsibilities: Managing staff and their duties, ensuring all team members have SAP each day Managing agents and ensuring all customer queries are resolved within the given time period Planning, coordinating, and controlling email, staff, and telephonic queries under the "Same Day Principle
Customer Service Manager uD83CuDF1F Join the Team as a Customer Service Manager - Exciting Opportunity currently recruiting for a dynamic and experienced Customer Service Manager to join a prestigious manufacturing for over 40 years. Key Responsibilities: Managing staff and their duties, ensuring all team members have SAP each day Managing agents and ensuring all customer queries are resolved within the given time period Planning, coordinating, and controlling email, staff, and telephonic queries under the "Same Day Principle
Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type innovative company, dedicated to delivering exceptional customer experiences. They are committed to fostering a continuous improvement, and customer-centricity. About the Role: The Customer Experience Analyst ensures ensures top-notch customer interactions by monitoring and auditing calls, emails, and chats, conducting root to ensure quality standards; Create and update customer experience reports; Analyze data to identify areas
creditors and cashbook? A relevant Diploma is required. This is a full-time in office position in Woodstock Are you ready to take on such an opportunity? REQUIREMENTS Matric, associate's degree in accounting or accounting software Good communication and customer service skills Basic understanding of accounting principles into accounting systems. Handle inquiries from customers regarding their accounts. Provide information and resolve issues related to debits. Assist customers with transaction processing. Maintain organised
creditors and cashbook? A relevant Diploma is required. This is a full-time in office position in Woodstock Are you ready to take on such an opportunity? REQUIREMENTS Matric, associate's degree in accounting or accounting software Good communication and customer service skills Basic understanding of accounting principles into accounting systems. Handle inquiries from customers regarding their accounts. Provide information and resolve issues related to debits. Assist customers with transaction processing. Maintain organised
processes. Directly manage and lead production line staff, providing guidance, coaching ,and support to ensure to maintain a safe working environment for all staff members. Coordinate with maintenance teams to ensure waste and improve overall productivity. Enhance staff skills, knowledge, and adherence to procedures. communication channels between production line staff and other departments to facilitate coordination ensure products meet specifications and customer requirements. Grade 12 (Twelve). Proven experience in
an exceptional level of service. Service Delivery To deliver excellent service in line with business needs needs and requirements To achieve objectives and targets set Transportation & Deliveries Drive company to maximize productivity Coordinating with other staff members to ensure that all requests are handled pickups Deliveries and collections as and when required Vehicle Maintenance Maintaining the vehicle - includes checking when service is due, tyres and faults). Reporting maintenance requirements to admin / operations
an exceptional level of service. Service Delivery To deliver excellent service in line with business needs needs and requirements To achieve objectives and targets set Transportation & Deliveries Drive company to maximize productivity Coordinating with other staff members to ensure that all requests are handled pickups Deliveries and collections as and when required Vehicle Maintenance Maintaining the vehicle - includes checking when service is due, tyres and faults). Reporting maintenance requirements to admin / operations
Deliver and enable excellence in all service moments to all stakeholders (Members, Providers, Employer Intermediaries, Schemes). Personalised clinical servicing through the Omni channel experience focusing on overall care quality of interaction between our customers and the brand. Providing holistic care that is the care journey end to end. Committing to our service care charter striving to continuously make a positive positive difference. Accountabilities Client service delivery and quality: Follow procedures and cooperate
global leader in customer experience solutions, is committed to delivering exceptional service. They support of the world's most respected brands, enhancing customer interactions and driving business success. Join where integrity, teamwork, and a passion for customer satisfaction are highly valued. About the Role: plays a crucial part in ensuring superior customer service experiences. Ideal candidates excel in interpersonal nesting period; Collaborate with Operations and Customer Experience to improve training effectiveness;