style="text-align:center">Customer Service Agents
Based
OVERALL PURPOSE OF JOB:
Process customer service and technical service enquiries through :
Ref: PT 416487 - Sales Agents x 2 – Bryanston Employer Description Our client is a Financial Services presenting life insurance options clearly, identifying customer needs, and utilizing effective sales techniques Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
severity of the incident and appropriately set customer expectations. To gather information, interpret investigative and problem solving support skills. To keep customers regularly updated through their incident with our Development teams, defining and testing custom solutions to reported issues. To undertake such post held To maintain an up-to-date knowledge of supported applications and developments To take an active with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be incoming customer incidents and requests. The team provides support to our global customer base covering ELP Backend experience Team of 10 Support Consultants, 2 nd Line Support Good understanding of Web Applications come into play as soon as they client get more customers Loads of growth potential 1.To ensure all incoming severity of the incident and appropriately set customer expectations. 4.To gather information, interpret
Ref: PT 416487 - Sales Agents x 2 – Bryanston Employer Description Our client is a Financial Services presenting life insurance options clearly, identifying customer needs, and utilizing effective sales techniques Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
and error clearing which will reduce SSA's support department's burden.
hotel group and have contacts and relationships with tour operators, travel agents and production houses
sales essential
- Excellent communication, customer service & organisation skills
- Ability
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
/>3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
level of personalized attention, that allows our customers to feel connected and valued. As an Operations Operations Manager, you will play a crucial role in supporting our Chief Operating Officers in delivering efficient and allocation to priority projects Finance: Cost centre management Budget allocation and monitoring of
with standards, policies and procedures