To provide an exceptional and professional customer service experience including to perform to the best (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) accurate and high attention to detail. Excellent customer service skills. Motivated, positive, can -do attitude
To provide an exceptional and professional customer service experience including to perform to the best (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) accurate and high attention to detail. Excellent customer service skills. Motivated, positive, can -do attitude
Position:
The Customer Service Agent is responsible to effectively assist customers with general and imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated
The ideal Customer Support candidate would be a good fit with the team and culture. The role would best Processing stock releases. Handling / Responding to customer queries (COAs, Halaal certs, etc). Liaising with Preparing pro forma invoices as required. Issuing new customer forms, credit applications etc. Reviewing daily Review ad hoc open orders reports received from customers. Monthly Maintain printer consumables / servicing point of contact with the landlord. Review constk price checks, chase constk reports. Small customer sales
The ideal Customer Support candidate would be a good fit with the team and culture. The role would best Processing stock releases. Handling / Responding to customer queries (COAs, Halaal certs, etc). Liaising with Preparing pro forma invoices as required. Issuing new customer forms, credit applications etc. Reviewing daily Review ad hoc open orders reports received from customers. Monthly Maintain printer consumables / servicing point of contact with the landlord. Review constk price checks, chase constk reports. Small customer sales
Site Agent Wynberg – Sandton – Gauteng · As a site agent you will be responsible for working collaboratively required is to be hired for the construction site agent role include good project management skills, excellent in the construction industry. Construction Site Agent Requirements Strong project management skills, as as the job role of a construction site agent requires you to ensure that large-scale projects are completed industry as a site agent or Project Manager · Building Construction projects The post Site Agent appeared first
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to and optimize call centre processes and procedures to improve efficiency and customer satisfaction Performance managing contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma
Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
imum 3 years experience in administration and customer service
Minimum 3 years' experience in administration and customer service Computer literate – Word and Excel Excellent ensuring the booking details are correct and no customer accounts are blocked on the system Load booking