for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge calls to potential customers and following up on leads by referring the customer to the respective external
for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge calls to potential customers and following up on leads by referring the customer to the respective external
We are currently seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING do: Provide friendly and helpful service to our customers, Liaise with our valued builders and trade specialists replenish products Organise deliveries and ensure customer orders are dispatched in full and on time What passion for customer service and admin Be approachable and confident interacting with customers An ability style Basic: R 4000 – R 6 500 per month The post Customer Service – Retail (Midrand) appeared first on freerecruit
client in the automotive sector is looking for a Customer Activation Specialist to provide activation and requirement 2-3 years working experience in the customer service or sales industry MS Office suite Relevant CRM Ensure a competitive culture in which every customer demographic is included Lead creation and activation in our catchment areas Customer satisfactions calls on survey after the customer experience executives executives are complete with the full process and the customer has received their license and registration Reporting
client in the automotive sector is looking for a Customer Activation Specialist to provide activation and requirement 2-3 years working experience in the customer service or sales industry MS Office suite Relevant CRM Ensure a competitive culture in which every customer demographic is included Lead creation and activation in our catchment areas Customer satisfactions calls on survey after the customer experience executives executives are complete with the full process and the customer has received their license and registration Reporting
existing and prospective customers to grow the business. Servicing Customers and Maintaining Relationships business relationships with current and prospective customers in the assigned region (or market segment). Provide products and services to existing and potential customers and by finding out their requirements, assist to existing and prospective customers. Expedite the resolution of customer problems and complaints. Coordinates prospective customers to the company. Create and manage a customer value plan for existing customers highlighting
existing and prospective customers to grow the business. Servicing Customers and Maintaining Relationships business relationships with current and prospective customers in the assigned region (or market segment). Provide products and services to existing and potential customers and by finding out their requirements, assist to existing and prospective customers. Expedite the resolution of customer problems and complaints. Coordinates prospective customers to the company. Create and manage a customer value plan for existing customers highlighting
fulfilment Ensure customer satisfaction by analyzing customer journeys and surveying customers Manage UG content satisfaction for OBS customers Assist OBS team with analysis and improvement of customer processes and content limited to: Collaborate on developing e-commerce customer experience and operational plan to support business partners Analyse data and performance of e-commerce customer experience to draw performance insights, identify improvements Online customer journey mapping and orchestration & improvement Manage online customer experience
operations of business and manage customer expectations
for providing technical support and advice to customers (internal and external) via the telephone. Responsibilities: received Serve as the first point of contact for customers seeking technical assistance over the phone or on the issue and details provided by customers. Walk the customer through the problem-solving process and update customer status and information. Pass on any feedback or suggestions by customers to the appropriate appropriate internal team. Customer Satisfaction Maintain the abandoned call rate below 4% (Abandoned call