professional and efficient technical support to Customers for product complaints whilst considering business professional and efficient technical support to Customers for product complaints whilst considering business reputational risk, food safety, financial risk, and customer satisfaction. To drive appropriate solutions in Operations and Quality Management Relevant courses Customer Service Excellence Required Experience: 3 to 5 Office, SAP, Power BI) Customer Service Excellence Sound knowledge applicable to Customer Care regulatory information
professional and efficient technical support to Customers for product complaints whilst considering business professional and efficient technical support to Customers for product complaints whilst considering business reputational risk, food safety, financial risk, and customer satisfaction. To drive appropriate solutions in Operations and Quality Management Relevant courses Customer Service Excellence Required Experience: 3 to 5 Office, SAP, Power BI) Customer Service Excellence Sound knowledge applicable to Customer Care regulatory information
PURPOSE: professional To take enquiries from customers, both internal and external and expedite these these to the benefit of the branch and the Group. Customer and Branch visits. Called calling Job objectives/Principal Effective and efficient customer contact extracting the needs of the customer. Making accurate legible legible written notes of the customer, his needs and the time frame requirements of each enquiry. Creating supplier to our customers. Ensure total participation and create synergy between diverse customer views and
the relationship with the customer and with your customer's customers
SHEQ requirements (SHEQ Toolbox). CUSTOMERS: Interact with customers and familiarise yourself with operational basic customer skills and maintain professionalism. Ensure customer satisfaction. Key Customers: All internal internal and external customers. BUSINESS PROCESSES : Receive, consult, and direct visitors in the reception
business accounts/customers. Sell products / Services & Sales opportunities Build customer relations Administer Ability to Handle customers Excellent Telephone skills High Attention to detail Customer / Service orientation
business accounts/customers. Sell products / Services & Sales opportunities Build customer relations Administer Ability to Handle customers Excellent Telephone skills High Attention to detail Customer / Service orientation
strategy. Establish new and maintain existing customer relationships Investigate and develop opportunities Manage the overall performance of the branch i.e. customer service, financial performance and stock turnover Demonstrated ability in building and maintaining customer relationships. Financial and stock management
Products/Services & Sales Opportunities Build Customer Relations Administer Reports/Documents Inspect/Test REQUIRED: Excellent Customer/Service orientation Excellent Selling skills Handling customers High Attention e. building relationships with suppliers and customers Market Related and in line with MIBCO minimum
service the market properly and to ensure that customers receive excellent service. Sales Support will backup to Sales Management and assist walk in customers from time to time. Working within a team that Production Planner on key product requirements Resolve customer queries and prepare credits where required Provide problems Requirements: Previous experience in customer counter sales is essential. Background in mining