What you will be doing:Â
To plan; direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency plans and all
We are seeking a dedicated IT Technician to join our team in Joburg. The successful candidate will
IT Technician - Onsite (Johannesburg), Johannesburg, Company Name: PRR Recruitment Services. This well based in Randburg and Pretoria is seeing a IT Technician based in Randburg. At least 3 years’ experience
and clients effectively. Management of the IT Technicians on sites and to ensure that targets are reached procedures, and security protocols to protect sensitive data and maintain regulatory compliance Assist with install hardware, and peripheral device operation Server data storage management (including backups) Collaborate Wifi Links across all sites Remote support IT Technicians on network outages on all sites Cyberoam firewall communication and interpersonal skills The post IT Technician appeared first on freerecruit.co.za .
Testing, Inspection and Certification. The call centre agent will support the business developer by securing interaction Ensure accurate data capturing, make use of phonetics when collecting data from the client Research Key Skills Chat channels CRM Dialler navigation Data capturing Telephony ethics Objection handling Selling Selling & Closing technics Matric 1 year call centre or related industry experience. Teamwork &
Testing, Inspection and Certification. The call centre agent will support the business developer by securing interaction Ensure accurate data capturing, make use of phonetics when collecting data from the client Research Key Skills Chat channels CRM Dialler navigation Data capturing Telephony ethics Objection handling Selling Selling & Closing technics Matric 1 year call centre or related industry experience. Teamwork &
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
to work with little supervision
EDUCATION, QUALIFICATIONS
communicate with a wide range of clients The post Call Centre Agent appeared first on freerecruit.co.za .
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)