Join Our Client's Team as a CRM Commercial Data Analyst Our client, a leading global hygiene and health health company, is excited to welcome a CRM Commercial Data Analyst to their team in Johannesburg. In this the business. You will be responsible for leading, directing, & developing the respective CRM & the value of launched solutions and tools Support CRM utilization, engagement and value for sales & working within CRM and related processes across designated region/countries. Co-develop CRM tools &
the team with onboarding new logos and focus on business development. The sales associate will play a critical
requires a blend of relationship management and
business development skills. The successful candidate will
research to identify potential areas and clients for business expansion.
environment ERP / accounting system experience (Dynamics 365 Business Central will secure) Advanced Excel Afrikaans
environment
Customize:
Design and implement customized CRM solutions to meet business requirements.
Integrate Systems:
Seamlessly integrate CRM with other enterprise applications.
Optimize Data Management:
Work closely with cross-functional teams to enhance CRM functionalities.
Qualifications:
3+ years of CRM development experience.
Proficiency with CRM platforms (e.g., Salesforce
Salesforce, Microsoft Dynamics).
Strong skills in web technologies (HTML, CSS, JavaScript) and APIs.
Customize:** Design and implement customized CRM solutions to meet business requirements.
- **Integrate Systems:**
Systems:** Seamlessly integrate CRM with other enterprise applications.
- **Optimize Data Management:**
Work closely with cross-functional teams to enhance CRM functionalities.
**Qualifications:**
- 3+ years of CRM development experience.
- Proficiency with CRM platforms (e.g., Salesforce
Salesforce, Microsoft Dynamics).
- Strong skills in web technologies (HTML, CSS, JavaScript) and APIs
Description:JOB PURPOSE
The Lead CRM is responsible for overseeing the implementation
Management (CRM) system to enhance customer engagement, sales effectiveness, and business processes. This
This role plays a critical part in driving CRM strategy and maximizing the value of customer data within
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CRM Strategy and Roadmap
Do:
- Develop and execute innovative CRM strategies to boost customer acquisition, retention
/>- Lead the implementation and customization of CRM solutions to optimize performance and data quality
cross-functional teams to align CRM initiatives with business goals.
- Utilize CRM data for insightful analytics
data-driven decision-making.
- Integrate CRM with other business systems and implement workflow automation
degree in IT, Computer Science, Data Science, Business Administration, or a related field (Masters degree
QUALIFICATIONS Professional expierence of Dynamics 365 for Sales, Customer Service, Marketing, Portals Portals Professional expierence in customizing Dynamics 365 Experience within Power Platform (Power Apps, Professional expierence in understanding and implementing business workflows and processes Good understanding of processes Advice on a CRM vision and roadmap based on added value to the client's business strategy Advising customer on possible uses of Dynamics 365 and the Power Platform to optimize business processes Documentation
CONTRACT POSITION - 12 MONTHS - TSHWANE - BUSINESS ANALYST
Our client is a leading financial